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Installing Webrooms Sync on your Network

Webrooms Sync is the application that relays instructions and information between Assa Abloy's VisiOnline application and the Webrooms Portal.

Prerequisites

Before installing Webrooms Sync, first identify which computer on your network this should be installed on. The selected computer will need:

  • To be on the same Network as Assa Abloy's VisiOnline computer
  • To be connected to the internet; specifically we will be connecting to URLs with the following bases through Port 443:
  • To be on whenever you want to be able to create or remove keys
  • To run Windows (minimum version 7) and have .Net Framework 4.5.1 installed (downloadable from here)

Also please make sure you:

  • Know your VisiOnline Login Credentials, the address of the server and the VisiOnline Account you are using
  • Are able to log in to Webrooms and have set your Key provider and have your Property ID and Password for communications from the Connections tab in Webrooms:

 

Installation

Download and then run the Webrooms Sync App Installer from https://www.welman.co.nz/services/downloads.html

 

First Launch

When you first run the Webrooms Sync App, you will see the following screen:

Add and Confirm Internet Settings

  • If your network uses a proxy server add the details in here and click "Test Web Connection"
  • You should receive a message which says "Success; saving credentials". This will be followed by confirmation that these credentials have been saved.
  • If there is an error, please check that your computer is connected to the internet, your proxy details are as you can see them in this tab, and try again.

Add and Confirm Webrooms Credentials

  • Write in your Webrooms Property ID and Updates Password and click Verify Webrooms Credentials.
  • You should receive a message which says "Success; saving credentials". This will be followed by confirmation that these credentials have been saved.
  • If there is an error, please check that your computer is connected to the internet, your credentials are as you can see them in the Webrooms Connections tab, and try again.

Add and Confirm VisiOnline Credentials

  • Add the VisiOnline details into the VisiOnline Authentication section and click Verify VisiOnline Credentials.
  • You should receive a message which says "Success; saving credentials". This will be followed by confirmation that these credentials have been saved.
  • If there is an error, please check that VisiOnline is running at the address specified, your credentials are the same as the ones you use to log on to VisiOnline, and try again.

Send Door Configuration to Server

  • Once you have entered and verified your credentials for both Webrooms and VisiOnline, it is time to ensure your VisiOnline rooms match those in Webrooms. Click Send Door Configuration to Server.
  • You should received a message which says "Door Configuration successfully uploaded to Server." 
  • If there is an error, please confirm that your credentials are correct for both Webrooms and VisiOnlione, and that you have rooms in VisiOnline, and try again.

Minimise the application and leave it running

Webrooms Sync needs to be running at all times to ensure that Guest Mobile Keys are created and removed as they are required, so please do not exit the application. Instead minimise it, and it will disappear into the system tray (usually in the bottom right hand corner of the screen).

Support

If you encounter problems with anything regarding this, please give us a call. Our support details are also available on the support tab of the application.

 

 

 

 

 

 

 

 

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