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April 4 2021: Credit Card System Scheduled Downtime

Our card security compliance partner, PCI Booking, is planning a system maintenance window.

The maintenance will occur on Sunday April 4, 2021 for approximately 2 hours, with up to 1 hour of full system downtime.

The exact maintenance timeframe schedule has not yet been advised.

This will affect all card interaction services including tokenization and transactions, for customers using this option. By extension, bookings made via Webrooms will be impossible if you are using this service.

We are assessing what can be done to minimise the disruption caused by this outage, and will post updates to this article as we learn more.

Please email with any questions or concerns.

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