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25 August 2018: Rackspace email disruption

If you are using Rackspace hosted email, you may experience issues trying to log in to webmail.

This only appears to be affecting webmail login. POP/IMAP (eg, via Outlook) is unaffected.

The following notice has been posted on their status page.

Emergency Maintenance - Hosted Email

We will be performing an emergency maintenance to enhance the systems responsible for managing webmail login requests. The maintenance window will begin Friday August 24, 2018 at 12:00PM and end on Sunday August 26, 2018 at 6:00AM.

While all measures are being taken to prevent any impact to users, some may experience a brief disruption of service during the maintenance window.

We encourage administrators with users experiencing issues once the maintenance window concludes to contact their Support Team for further troubleshooting..

Status page link

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