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Guest Key usage in Apps

To use mobile keys, the guest must have been Assigned keys for a booking attached to them, and they must be logged in to the mobile app.

 

Accessing the list of keys

Once logged in, Keys for the device will be available via the right hand profile slide out panel. The app may be configured for accessing this from other areas; this is the default.

 

Using a key

The guest taps the Key button, and holds their device against the key reader.

Available Keys

If no keys are available to the guest, suggestions are provided as to how they may obtain one.

 

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