Mobile keys may be assigned before or after a guest has registered a mobile device.
- Ensure the booking has all guests and rooms allocated as necessary.
- Find the booking, view the Booking Details. Beside "Keys", click "Assign..."
- All guests allocated to the booking will display, along with all devices they have registered, if any.
Select an appropriate key type (Joiner/Master/If Present, or None) for each device the guest wishes to use as a key.
The key start and expiry dates are pre-populated based on prior knowledge of the booking and/or guest indicated arrival times. Start and expiry may vary between guests.
In the below example "Mike During" has two devices registered. "Mike Wells" has none; however the next device he uses to log in to the app may be allocated a key when that happens.
- Save. The key requests will be visible on the booking.
Note that in this example "Mike During" has two keys to 103, because we elected to issue a key to both of his devices.